Customer Service Team

Stephanie Vesotsky, Director of Operations

Stephanie was born, raised and educated in sunny South Florida. She was originally part of the TD Yacht Charter Management division almost 20 years ago coordinating private yachting vacations to and from Bahamas and all across the Caribbean. Within no time she began assisting with TD Yacht Service division for the maintenance and upkeep of these privately owned charter yachts getting first-hand knowledge and hands on experience in ordering parts and maintaining the accounts. Occasionally she herself would be part of the crew on various private charters as a deck mate or chef mate. In addition to the Yacht Charters, Stephanie also helped out with the Private Bungalow rentals in the Berry Island for our TD Bahamas Resort division, coordinating special events, from fishing or snorkeling excursions to private beach front weddings and could even handle all your flight arrangements thru TD Air which was our privately owned air charter operation.

She started working with TD Medical part time back in 1997 as the company increased its clientele and growth, assisting with daily operations and phones all while continuing her work in the Yacht Charter community. She knew nothing about DME billing or mobility devices and spent much time in online community training and seminars. Upon witnessing her first pediatric wheelchair delivery she turned in her sandals and sails for wheelchairs and HCPCS. She has acquired a vast knowledge of the industry, equipment manufacturers, Medicare/Medicaid and Insurance billing standards, even hands on technical repairs, over the past 20 years. She is very active in the community and participates in many of the TD supported programs.

Ericka Alexis, CSR

Marie Anderson, CSR


Mayrelli Cardona, CSR

Lynda Russell, Service Coordinator

Jennifer Briggs, Accounting

Pamela Czachor, Billing Specialist

Yessenia Leyva, Reception